Terms & Conditions

These terms govern your use of zenflowcrystals.com and your purchase of products from Zen Flow Crystals.

Products & Natural Variation

All crystal products are made from natural stones. Color, pattern, size and weight may vary slightly from the images shown, and this natural variation is not considered a defect.

Pricing & Payment

All prices are listed in USD and include applicable handling fees unless stated otherwise. Payment must be received before an order is processed. We reserve the right to correct pricing errors before shipment.

Order Acceptance

We reserve the right to refuse or cancel any order, including orders that appear fraudulent, suspected of resale without authorization, or affected by stock unavailability. If an order is cancelled after payment, a full refund will be issued.

Shipping & Risk of Loss

Risk of loss passes to the buyer once the order is delivered to the carrier. Delivery times are estimates, not guarantees. See our Shipping Policy for details.

Returns

Returns are governed by our Returns & Refunds Policy.

Intellectual Property

All content on this site, including text, product descriptions and branding, is the property of Zen Flow Crystals and may not be reproduced without written permission.

Limitation of Liability

Crystal products are offered for their natural beauty and traditional wellness associations. They are not medical devices and do not diagnose, treat or cure any condition. Zen Flow Crystals is not liable for any indirect or consequential loss arising from the use of our products or website.

Governing Law

These terms are governed by the laws applicable to the seller’s jurisdiction, without regard to conflict of law principles.