Privacy Policy

Your privacy matters to us. This policy explains what information we collect, why we collect it, and how we protect it.

Information We Collect

Order information: name, email, shipping address, and payment details needed to fulfill your order.
Account information: if you create an account, your login credentials and order history.
Browsing data: pages visited, device type and general location data, collected via cookies to improve the shopping experience.

How We Use Your Information

To process and deliver your orders
To provide order updates and tracking information
To respond to your questions and support requests
To improve our website, products and services
To send marketing emails only if you have opted in — you can unsubscribe anytime

Payment Security

All payments are processed by trusted, PCI-compliant payment providers. We never store your full card details on our servers.

Cookies

We use cookies to keep items in your cart, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work properly without them.

Data Sharing

We do not sell your personal information. We share data only with service providers who help us operate the store — such as payment processors, shipping carriers and analytics tools — and only to the extent needed to provide their services.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at support@zenflowcrystals.com.